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Now Hiring:

Thrift Store Manager

Cross-Lines Community Outreach in Kansas City, KS is seeking a full time Thrift Store Manager. The ideal candidate will have a passion for customer service and retail sales along with a systematic approach to competitive pricing and merchandising. The Thrift Store Manager will ensure that donated items are on the sales floor, priced appropriately and well displayed in a timely manner. The Thrift Store Manager works with volunteers in a helpful, respectful, knowledgeable, and motivating manner. Most importantly, the Thrift Store Manager will treat everyone with dignity and respect. This position reports to the Executive Director.

Required Qualifications:

  • Retail Experience, management/supervisory experience preferred
  • General computer and point-of-sale system skills
  • Ability to work well with customers, donors, staff, and volunteers in person and on the phone
  • Strong organizational and decision making skills
  • Comfortable working with diverse populations
  • Compassion for individuals experiencing poverty and/or homelessness
  • Ability to lift 40 pounds
  • Must pass background check.

Desired Qualifications:

  • Bilingual, English and Spanish
  • Experience working in a non-profit environment
  • Familiarity with Social Media platforms, such as Facebook, Instagram, EBay, Letgo, Yelp, etc.
  • Experience working or volunteering in a thrift store
  • Understanding of marketing and public relations
  • Responsibilities include but are not limited to:
  • Direct the day-to-day operations of the Thrift Store
  • Create a positive atmosphere for customers, volunteers, and donors within the Thrift Store
  • Acquire quality donations, price for competitive sales, and investigate diverse sales avenues
  • Create and maintain an attractive sales floor
  • Consistently meet budgeted sales goals for the store
  • Coordinate the truck schedule for donation pick-ups and deliveries
  • Provide leadership and training for thrift store workers/volunteers
  • Actively participate in committees, staff meetings, and community events.
  • Interact positively with coworkers, volunteers, customers, and clients and treat everyone with dignity and respect

Hours: Full Time: Tuesday – Saturday, 8 am – 4:30 pm

Competitive Benefits package, including employee health insurance

Job Type: Full-time

Salary: $27,000.00 to $30,000.00 /year


  • retail management: 1 year (Preferred)

Additional Compensation:

  • Other forms

Pay frequency:

  • Every other week

Physical Requirements:

  • Walking
  • Standing
  • Stooping
  • Pushing
  • Pulling


  • Key Leader

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

To apply, please send your cover letter and resume to